Open Digital Product FactoryChoose the work you actually do
One category, different operating models
These organizations share some concerns, but they do not share one value stream. Choose the closest match to see its current stages, constraints, and configured capabilities.
Windshield & Auto Glass Replacement
Current load-bearing stage: Qualify & Schedule.
slot hours · emergency reactive
Canonical profileMobile Mechanic
Current load-bearing stage: Qualify & Schedule.
slot hours · emergency reactive
Canonical profileMobile Auto Detailing
Current load-bearing stage: Qualify & Schedule.
slot hours · emergency reactive
Canonical profileMobile Tire Service
Current load-bearing stage: Qualify & Schedule.
slot hours · emergency reactive
Canonical profileRoadside Assistance & Towing
Current load-bearing stage: Capture Demand.
slot hours · emergency reactive
Canonical profileLocksmith (Auto & Residential)
Current load-bearing stage: Capture Demand.
slot hours · emergency reactive
Shared concerns — not a universal workflow
What this category has in common
Scheduled mobile service (glass, mechanic, detailing, tyre) is booked and paid at completion; roadside and lockout work is real-time emergency dispatch with no pre-booking. The exact operating flow belongs to each organization type above.
Common pressure points
Problems often seen here
- Glass quotes need VIN-to-part matching. The VIN is captured up front so parts resolution and pricing aren’t a guessing game on the phone.
- Mechanics dispatch blind. Vehicle year/make/model and the symptom ride along with the job.
- Roadside isn’t an “appointment”. A real-time, transactional dispatch mode handles lockouts and tows without forcing them into a booking calendar.
- Post-install compliance goes undocumented. Auto-glass ADAS recalibration is tracked as a step, not an afterthought.
Profile patterns
What the category prepares for
- VIN & vehicle-context intake feeds parts resolution and an accurate quote. Website & enquiries
- Two dispatch modes — scheduled mobile service and real-time emergency response. Work board
- On-site settlement pay-at-completion for scheduled work, instant capture for emergencies. AI coworker & workflow
- Compliance overlays ADAS calibration for glass, DOT hours for towing, bonding for locksmiths. Licence & safety checks
- Vehicle records so the next service or callback has the history. Customer records
Public detail comes from the installed archetype registry
The organization links above are generated from the same source definitions the platform uses. They are not a second hand-written value stream. Inspect the current definitions →
Ready to set up your organization?
Install on your own computers, then choose the exact organization type that matches your work.
Install All business typesPlain-language checked — the everyday copy on this page reads at about a Grade 8 level (Flesch–Kincaid Reading Ease 51). We hold business copy to a high-school reading level; the architecture and standards sections are intentionally more technical.