In plain terms
One install gives you a website your customers can use, a place to run the work, and AI coworkers that already speak your line of work. You approve the important moves, and everything stays on your own computers.
One backbone, many shapes
Every small business runs the same five moves
Attract someone, capture their intent, deliver the thing they pay for, account for the money, and keep the relationship. What differs is which move is make-or-break — and DPF tunes itself to that for each business below.
Scroll the diagram sideways →
The same governed backbone underneath; a different load-bearing stage on top. That’s why a salon, a plumber, a credit union, and a food bank each get a platform that feels purpose-built.
Grouped by how you operate — not by industry jargon
You go to the customer
Field & dispatchA technician, crew, or officer travels to the customer’s property or vehicle. The work lives on a dispatch board and finishes on-site — so routing, job context, and field invoicing are what make or break the day.
Trades & home services
Plumbers, electricians, HVAC and roofing contractors, landscapers, pest control, pool and cleaning firms — anyone who sends a technician to the customer’s property.
Plumber · Electrician · HVAC contractor · Roofing & gutters · …
Automotive services
Mobile auto-glass, mobile mechanics, detailers, mobile tyre fitters, roadside assistance and towing, and locksmiths who travel to the customer’s vehicle.
Windshield & auto glass · Mobile mechanic · Mobile detailing · Mobile tyre service · …
Moving & logistics
Moving companies, junk removal and hauling, couriers, and last-mile freight operators who send a crew and a truck to load, haul, and deliver.
Moving company · Junk removal & hauling · Courier & delivery · Last-mile freight
Security services
Manned guarding and patrol companies, event security, and alarm/CCTV installers who run recurring monitoring contracts.
Security guard & patrol · Alarm & CCTV installation & monitoring
Customers come to you
Appointments & bookingPeople book time with a named person or place. The calendar is the product: real per-provider availability, the right records on hand, and a nudge to come back.
Clinics & wellness
Veterinary, dental, physiotherapy, counselling and optician practices, plus home-health, mobile phlebotomy, and medical-equipment delivery providing episodes of care.
Veterinary clinic · Dental practice · Physiotherapy · Counselling / therapy · …
Beauty & personal care
Hair and barber shops, nail salons, spas, and personal trainers — plus mobile glam and bridal stylists who travel to the client.
Hair salon · Barber shop · Nail salon · Beauty spa · …
Pet services
Groomers, dog walkers, and boarding facilities — plus mobile groomers and mobile vets who work with a named pet.
Pet grooming · Dog walking · Pet boarding · Mobile grooming · …
Fitness & recreation
Gyms, yoga and dance studios, and sports clubs selling recurring memberships and class access.
Gym · Yoga studio · Dance studio · Sports club
Education & training
Tutors, music and driving schools, dance studios, and corporate training providers delivering 1:1 or cohort instruction.
Tutoring · Music school · Driving school · Dance studio · …
You sell goods
Catalogue & ordersBrowse → cart → checkout → fulfil. The moment of commitment can’t drop a product image, a price, or a delivery detail, and repeat buyers should be recognised.
Retail & goods
Retail shops, artisan makers, florists, and wholesale distributors selling physical goods.
Retail shop · Artisan goods · Florist · Wholesale & distribution
Food & hospitality
Restaurants taking reservations, caterers quoting events, and bakeries selling fresh goods with custom-order sub-flows.
Restaurant · Catering · Bakery
You serve members & community
Members, residents & regulatedDonors, members, residents, ratepayers, borrowers. A trust gate — eligibility, disclosures, the duty to serve everyone — comes before the value stream, and money is recognised as a receipt or a statutory fee, not a hard sell.
Nonprofits & community
Charities, pet rescues and shelters, food banks, sports clubs, member-owned co-ops, and meal programs that serve a cause.
Charity · Pet rescue · Animal shelter · Community shelter · …
HOA & property management
Homeowner and condo associations, and the firms that manage homes and rentals for a community.
Homeowners association · Condominium association · Property management company
Public sector & civic
Small towns and municipalities, municipal utilities (water, sewer, electric, gas), and law-enforcement agencies serving residents.
Small town / municipality · Municipal utility · Law-enforcement agency
Banking & credit unions
Community banks, credit unions, and mortgage lenders offering deposits, lending, and account services.
Community bank · Credit union · Mortgage lending
You rent, build & advise
Projects, rentals & engagementsQuotes, proposals, agreements, rental periods, milestones. Value is delivered over time under a scope or an agreement, with the customer’s estate kept clean and isolated.
Equipment & storage rental
Equipment and tool-hire shops and self-storage facilities renting out a pooled inventory.
Equipment & tool rental · Self-storage facility
Home building & construction
New-home builders with display communities and custom (build-on-your-lot) builders running design-to-handover projects.
New home builder · Custom home builder
Professional services
Consultants, law and accounting firms, marketing agencies, IT support firms, inspectors and surveyors, and mobile notaries who sell their know-how.
Consulting · Legal services · Accounting & bookkeeping · Marketing agency · …
Software & platforms
Software products and platforms — including the Open Digital Product Factory itself, running its own operations as a worked example.
Open Digital Product Factory (and software products like it)
For builders, resellers & architects
Under the hood
Everything above is for the people running a business. The rest is the technical detail for those who extend, resell, or evaluate the platform.
How it's built
One business type generates the whole setup
The business type you pick at setup is the single source of truth (StorefrontConfig.archetypeId in the data model). From it, DPF generates the website wording, scheduling defaults, finance assumptions, licence hints, the words each AI coworker uses, and the direction of the mobile app — which is how one platform covers 19 business types without a custom app for each. (For builders, the precise internal term is the “archetype”.)
StorefrontConfig.archetypeIdactivationProfile · axes · vocabularyFor architects & standards reviewers
DPF as a reference implementation
DPF is a working prototype for two proposed standards — not a claim of full present-day conformance. TAK governs what an agent may do; GAID governs who the agent is and what evidence follows its actions. Here is what is real today, what is partial, and what is still proposed — the gaps are mapped, not hidden.
TAK — Trusted AI Kernel
The runtime-governance harness: authority mediation, tool-execution gating, human-in-the-loop, memory limits, and audit/evidence — enforced as an agent operates.
GAID — Global AI Agent Identification & Governance
Who an agent is, the claims it carries, and how its actions are identified and traced — identity documents, badges, authorization classes, and action receipts.
Implemented now
- Route-scoped AI coworkers — each route gets a purpose-built coworker with its own tools and vocabulary
- Tool authority = grant ∩ user capability — every tool exposure filtered by user authority, mode, and external-access posture
- Proposal-mode gated actions — consequential actions break the loop and return an approval payload instead of executing
- Tool-execution audit logging — every call written to
ToolExecution— agent, user, tool, params, result, route, duration, audit class - Archetype-driven UX & vocabulary — storefront, scheduling, finance and compliance defaults generated from one archetype
- Internal agent registry — stable identifiers, model bindings, supervisors, delegates, grants, HITL defaults
Partially implemented
- TAK runtime transparency — an Authority & Audit workspace with a supervisor-ready Agent Card snapshot
- Agent Card / AIDoc projection — the registry approximates an AIDoc — not yet signed or resolvable
- Stable internal agent identity — platform-local today, not yet canonical GAID identifiers
- HITL tier metadata — carried per agent, not yet one uniform runtime policy engine
- Delegation & authority modeling — supervisor & delegation recorded, not yet a receipt-backed chain
- Chain-of-custody trace — agent, user, route and tool recorded; not yet end-to-end across boundaries
Planned / proposed
- Signed / tamper-evident receipts — cryptographically verifiable receipts for consequential actions
- GAID public/private namespaces — explicit private vs externally-accredited public identity scopes
- Public verifier metadata — published A2A Agent Cards and external receipt-status endpoints
- External certificates & status — issuer validation and public status services for exposed agents
- Capability & governance badges — evidence-backed assurance levels
- Repeatable conformance suites — automated TAK & GAID test packs preserved as evidence
Grounded in the platform’s own first-pass assessment: TAK / GAID conformance assessment · TAK · GAID · governance white paper. DPF is the proving ground where these ideas are exercised in real workflows.
The mobile app — where this gets even better
Even when the work isn’t in the field, you are. We want a pocket app that pings you when a coworker needs a yes or no on a risky step, and lets your customers book, track, and pay from your own branded app.
One generic native iOS/Android app (published by Arcamanus LLC) that connects to your own install and lets the platform drive its look and features — so field techs, customers, and you each get the right screens without a separate app per business.
Where it stands today: the foundation is real and in the codebase — a React Native/Expo app shell (native shell + install manifest + offline form/screen renderer), a REST API, and secure sign-in. The end-user experience — persona-aware screens, connecting one app to any install, push notifications, and App Store / Play delivery — is the next phase and not yet available. We’re building toward field dispatch and owner approvals first.
Don’t see an exact match?
The 56 business types are starting points — the platform adapts further to your specifics during setup, and your AI coworkers keep tailoring as you go. Install and choose the closest fit.
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Open Digital Product Factory