Open Digital Product Factory

Field & dispatch · You go to the customer

Trades & home services — your whole business in one place

A public website, your day-to-day office work, and AI coworkers that already speak your line of work — set up for you in minutes, on your own computers.

Plumbers, electricians, HVAC and roofing contractors, landscapers, pest control, pool and cleaning firms — anyone who sends a technician to the customer’s property.

Choose the work you actually do

One category, different operating models

These organizations share some concerns, but they do not share one value stream. Choose the closest match to see its current stages, constraints, and configured capabilities.

Shared concerns — not a universal workflow

What this category has in common

Money is made per job (emergency, routine, planned) or on recurring maintenance plans. The whole business hangs on getting the right person to the right address with the right context. The exact operating flow belongs to each organization type above.

Common pressure points

Problems often seen here

  • Emergencies get lost in the inbox. Urgency is captured at the point of inquiry and queued for dispatch correctly, not buried under routine quotes.
  • Techs arrive without context. Property type, equipment, and prior service history travel with the booking so the first visit is the fix.
  • Recurring plans are invisible. Pool, HVAC, and pest contracts surface the next service automatically instead of relying on memory.
  • The inbox-to-dispatch handoff is manual. Your coworker routes and assigns the job in one view.

Profile patterns

What the category prepares for

  • A website that speaks trades — jobs, call-outs, technicians, quotes — not “appointments”. Website & enquiries
  • Urgency-aware enquiries capture job type, property, and access details so you can quote and triage. Website & enquiries
  • A dispatch board so the crew knows who / what / where and customers get an ETA. Work board
  • Job & property history every technician sees the site, the kit, and past visits before they arrive. Customer records
  • Maintenance-plan tracking with renewal reminders so repeat work doesn’t slip. Reminders & renewals
  • Field-ready invoicing tied to the job, with job-linked costs. Invoicing & finance
Trust & compliance. Licensed trades surface their gates — electrical (EICR/NICEIC), gas, HVAC refrigerant handling (EPA 608), roofing fall-protection. The coworker flags readiness; it never improvises safety or code advice.
Shipped definition

Public detail comes from the installed archetype registry

The organization links above are generated from the same source definitions the platform uses. They are not a second hand-written value stream. Inspect the current definitions →

Ready to set up your organization?

Install on your own computers, then choose the exact organization type that matches your work.

Install All business types

Plain-language checked — the everyday copy on this page reads at about a Grade 7 level (Flesch–Kincaid Reading Ease 64). We hold business copy to a high-school reading level; the architecture and standards sections are intentionally more technical.

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